This is generally caused by other software blocking the install. Ex: antivirus, dropbox, onedrive, etc. I understand they can only advise a few things, but each one has failed and they eventually give up and say to contact Microsoft.
Your ISP or one of their routing partners may be blocking large downloads to conserve bandwidth for other users in your area. Common Problems Battle. Try plugging your computer directly into your modem. Delete the Battle. Deleting the Battle. If you're using a VPN, try removing it. Update or temporarily uninstall any security programs , which may mistakenly identify the login module as a security threat.
Try running the game on an administrator account to resolve permissions issues. Uninstalling and reinstalling the Battle. Mac Disable any proxies that may interfere with the login module. Common Problems The Battle. Also, before trying the steps below, exit the app and launch it again. Windows Mac Reset your network devices to make sure your router hasn't become flooded with data.
If you're using a wireless connection, optimize your internet connection to rule out a connection issue. Update your drivers and operating system to resolve any compatibility issues. Close all other applications to resolve software conflicts and free up resources.
Delete the Battle. Check your network configuration to find any issues with your firewall, router, or port settings. Disable any proxies that may interfere with the login module.
Run a security scan to remove any viruses or malware infections. Update or temporarily uninstall any security programs , which may mistakenly identify the login module as a security threat.
Stuck on Starting the Battle. Click to watch this video in a web browser. English US. Contact Us. Site Map. All games, one app:. Stay Connected:. Fix it by running a network diagnostic or try our other solutions.
Call the child 'innocence'. The worst of us is not without innocence, although buried deeply it might be.
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