Hope this helps. Let us know if you have any questions. Jump to reply. Rock Star Hey there yandhi , thanks for posting! Sorry to hear you're having an issue. Therefore, i recommend you check out and follow the steps on this help guide just in case. Feel free to reply back to the post in case i misunderstood the issue.
Help others find this answer and click "Accept as Solution". Reply 1 Like. It is irrelevant to the problem. Reply 13 Likes. Reply 17 Likes. Reply 7 Likes. Hi yandhi , thanks for your patience! Sorry to hear the first guide was no help, let's try some more steps togther. However, if you doesn't see any of your devices more than once on the list, please provide me with the following info so i can check further : Are the songs you're having issues with local files?
Do you have more than 5 devices listed here? Does this persist when using a different network connection? Is the app updated to the latest version available on each of the affected devices? Reply 0 Likes. Casual Listener. Please address this immediately Spotify! Reply 5 Likes.
Hey there ChrisDavid , Thanks for posting about this here in the Community! We'll be keeping an eye out for your reply. Are you new to the Community? Take a moment to introduce yourself! Reply 2 Likes. Still an issue. Getting ready to take off for a 5 hour flight with no music now. Community Legend.
Hi Mgavin , Thanks for jumping in here! Let us know what you've tried and how it worked out for you. We'll stay tuned to what you have to say! Let us know if you have an SD card as well. First screenshot is an example of one of my many playlists, all these songs in all these playlists have these proper green icons in front of them.
Second screenshot is the maxed out list of offline devices in my account. Third screenshot is from the Android app details. It shows in Dutch that the app is installed to internal storage. I do have an SD card in my device, but don't use it to install apps. It's not formatted as auxiliary internal storage either, in case you might wonder. This morning upon turning my phone on again, the same routine of redownloading everything. I checked and all songs had a grey icon in front of them, one by one gradually turning green.
Hey there deechtewber,. Do a clean reinstall as explained here. Unfortunately, or fortunately, I had to do a factory reset because of a problem with a OTA software update for my device. After the factory reset, the problem with Spotify has not appeared again.
We appreciate you took the time to post what worked out for you in the end. This could help others in the long run as well. Every month download around 3. All downloaded data are through mobile roaming data now disabled for Spotify! I know I can disable roaming data in app, but after I can't listen podcasts which don't have downloaded We're currently aware that some users are experiencing the behavior you described. This is being currently investigated. It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title.
That'll make sure you stay up to date with any relevant updates about this. I have been having this exact issue on my PC for years. I've reinstalled the program and I only use the account on my phone and my PC. I've also tried everything on this discussion but nothing has worked.
I was on Spotify a few minutes ago with all songs fully downloaded. Then, I closed the program for like an hour, opened it again, and all songs were re-downloading once again Check out our FAQs for solutions to a wide range of topics.
I've had this problem since the start of my subscription, and it's making me reconsider if I should switch to a different service. It's happened multiple times - and I have hundreds of songs downloaded. Then suddenly one day, when turning my phone on and opening Spotify, I realize I'm logged out.
This in and of itself is a problem because I've been randomly logged out in situations when I didn't have access to internet, so I couldn't use the service I've been paying for for ages! But once I get internet and manage to log in, the same thing always happens - all my downloaded songs are gone and when I check the settings, suddenly the default download location has been changed to internal storage where I don't have any space for songs without my intervention.
I'm a premium client, I've updated my app, I've used different SD cards, different networks even used data and I'm not downloading on any other devices. This issue has been going on since I can remember signing up to Spotify premium and I would like a solution. It's a paid service!
If the contents you downloaded for offline listening keep on disappearing from your mobile device you might need to get the latest version of the Spotify app. The best way to do this is by performing a clean more thorough reinstall of the app. This will let you start afresh with Spotify on any device. Check out this help page in order to find the steps for clean reinstall on the affected device.
In case the clean reinstall doesn't do the trick for you, try disabling any power saving or data cleaning settings on your mobile device. Alternatively, you can try authorizing Spotify to run without restrictions despite the mentioned settings being enabled. Make sure you try this since such features can often prevent the app from operating at full capacity. Whenever my phone loses battery or I turn it off, when I eventually turn it back on Spotify starts before my phone can read my SD card, and therefore, not detecting the SD card which is where I store my downloads as it's too much for the internal storage all my downloads just disappear and Spotify changes the download location to internal instead of SD card.
Is there any way to prevent Spotify from launching before my SD card is read, or from it launching at all when turning on my phone? But first I'd like to say how disappointing it is that this issue has been ongoing since !!!!!! That is a huge failure on your part and it's ridiculous and unexcusable for a company with that many resources.
A company that should be able to change the coding of the app to fix this issue that's been haunting users for ages, many switching over to other services, which I can't say I blame them for. The advice that your support team has been giving on posts always tip toes around the problem.
Someone needs to step up and fix the coding. Let ME explain the issue to you, and keep in mind that I'm some random dude who apparently figured it out but whatever team is in charge of fixes seems to be oblivious, or incapable of providing a solution. When a phone boots up, Spotify launches pretty quickly after the system starts. Now why is that a problem?
Because people who stored their downloaded songs in their SD Card will have their songs deleted because Spotify attempts to locate the songs before the SD Card is even identified by the device! I managed to fix it by downloading some app that prevents startup apps, and adding Spotify to the list. It is simply infuriating that this is an issue that could be fixed easily through coding, what's the need for Spotify to launch so quickly?
There might be a few reasons why your downloaded songs might be disappearing. Fortunately, once you master the download process, y. So you want to download a song from Spotify? Be warned, though: You will need a Spotify Premium subscription to do so. Whether you're traveling for business, pleasure or something in between, getting around a new city can be difficult and frightening if you don't have the right information.
In today's digital world, you have all of the information right the. Public Pastes.
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